Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping at FRADIDI. We are dedicated to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

Processing times may be extended during peak seasons or periods of high order volume.

Shipping Destinations

We currently ship to the United Kingdom and selected international locations.

Estimated Delivery Times

Estimated delivery times after processing are:

  • United Kingdom: 5–12 business days
  • Europe: 7–15 business days
  • International: 10–20 business days

Please note that delivery times are estimates and may vary depending on the destination and carrier performance.

Shipping Costs

Shipping costs are calculated at checkout and depend on the shipping destination and selected shipping method.

Free shipping promotions may be available on qualifying orders.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing tracking details, when available.

Please allow 24–48 hours for tracking information to update.

Delays and Exceptions

Shipping delays may occur due to factors outside our control, including:

  • Weather conditions
  • Customs clearance procedures
  • Transportation disruptions
  • High seasonal demand
  • Incorrect shipping information

FRADIDI is not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If a package is returned because of an incorrect address, additional shipping fees may apply for reshipment.

Lost or Stolen Packages

If your package is lost during transit, please contact us promptly so we can assist in opening an investigation with the carrier.

FRADIDI is not responsible for packages marked as delivered by the carrier but subsequently reported as lost or stolen.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fees.

Contact Information

If you have any questions regarding this Shipping Policy, please contact us:

Store Name: FRADIDI
Email: maysesrajakei8hpb@hotmail.com

Thank you for choosing FRADIDI. We appreciate your trust and look forward to serving you.