Refund policy
RETURN & REFUND POLICY
Last Updated: September 14, 2026
We want you to be satisfied with your purchase. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
RETURN ELIGIBILITY
To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags attached where applicable, and in its original packaging.
You will also need your receipt or other proof of purchase.
To request a return, please contact us at:
contact@saborine.com
Returns must be sent to:
Saborine
Operated by ECOMBROOKINS LLC
3848 S Queen Palm Dr
Tucson, AZ 85730
United States
Please do not send items back without first contacting us.
If your return is accepted, we will provide instructions on how and where to send your package. When applicable, we may also provide a return shipping label.
Items returned without prior authorization may not be accepted.
For any questions regarding a return, please contact us at:
contact@saborine.com
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order when it arrives.
If your item is defective, damaged, or you receive the wrong product, contact us as soon as possible so we can review the issue and provide an appropriate solution.
We may request photographs or other information regarding the item and packaging in order to process your claim.
NON-RETURNABLE ITEMS
Certain products may not be eligible for return, including:
• Perishable goods
• Personalized or custom-made products
• Personal care or hygiene products that have been opened or used
• Hazardous materials
• Flammable liquids or gases
• Gift cards
Sale or clearance items may also be non-returnable where clearly identified as final sale before purchase.
If you have questions about whether a specific product is eligible for return, please contact us before sending it back.
EXCHANGES
The fastest way to receive a different product is to request a return for your original item.
Once the return has been accepted, you may place a separate order for the replacement item.
EUROPEAN UNION CUSTOMERS
If an order is shipped to a customer within the European Union and applicable consumer law provides a statutory cancellation period, customers may have the right to cancel or return their order within 14 days of receiving it.
Returned merchandise must generally be in the same condition in which it was received, unworn or unused, with applicable tags and original packaging, unless otherwise required by applicable law.
REFUNDS
We will notify you after we receive and inspect your returned item and let you know whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days.
Please note that your bank, credit card issuer, or payment provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:
contact@saborine.com
RETURN SHIPPING
Unless the item arrived damaged, defective, incorrect, or otherwise required by applicable law, customers may be responsible for return shipping costs.
Original shipping charges are generally non-refundable unless the return results from an error on our part.
CONTACT INFORMATION
For questions about returns, refunds, or exchanges, contact:
Saborine
Operated by ECOMBROOKINS LLC
3848 S Queen Palm Dr
Tucson, AZ 85730
United States
Email: contact@saborine.com